CHEEPCHEEP TRAVEL LTD
Our contact details:
Cheep Cheep Travel Ltd
128 Kemp House City Road London
+34 634 358 968
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Payment Card Details (secure processing via Stripe)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- For the purpose of processing and administering your accommodation booking.
- Communicating with you in relation to your accommodation booking
- Sending you details of special offers and updates that might interest.
We may share this information with third party suppliers of accommodation.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You can remove your consent at any time. You can do this by contacting. Support@cheepcheeptravel.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
How we store your personal information
Your information is securely stored.
We keep the information collected in relation to your booking for 5 years. We will then dispose of your information by deletion from our electronic systems.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com, +34 634 358 968, 128 Kemp House City Road London if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at: firstname.lastname@example.org
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk